Guarantor Loan

A bank cannot reasonably continue to rely on a personal guarantee after the guarantor has given proper written notice of cancellation and the borrower's circumstances have materially changed, particularly when no debt was owed at the time o

A lender should not display a pre-approved loan offer to a customer they know is ineligible based on their own eligibility criteria, even though pre-approval is not a guaranteed offer.

A lender must not record a default if the account has been brought up to date by intervening payments before the default is issued.

A lender must properly assess applicant eligibility against its defined lending criteria before providing information about mortgage suitability, rather than giving misleading indications of approval based on incomplete information.

A lender must carry out reasonable and proportionate affordability checks before lending, including verifying income and expenditure declarations rather than relying solely on applicant statements.

Lenders must carry out reasonable and proportionate affordability assessments that are borrower-focused and consider whether repayments can be sustained without causing difficulties or adverse consequences.

A guarantor remains liable for the full debt including interest and charges even where the lender's communication has been poor, unless that poor communication caused demonstrable financial loss.

Lenders must carry out a reasonable and proportionate affordability assessment that is borrower-focused, considering both sustainability of repayment and impact on the consumer's financial situation.

Section 75 of the Consumer Credit Act 1974 requires that actionable misrepresentations or breaches of contract by a supplier must be established before a lender can be held liable for connected lending.

Section 75 of the Consumer Credit Act 1974 requires proof of factual misrepresentation or breach of contract by the supplier for the lender to be liable.

A lender must carry out reasonable and proportionate affordability checks before lending, considering whether the borrower can sustainably repay the credit.

A lender is not liable under Section 75 of the Consumer Credit Act 1974 for alleged misrepresentations by a supplier that do not constitute false statements of fact or that accurately reflect the terms of the contract entered into.

Section 75 of the Consumer Credit Act 1974 requires specific actionable misrepresentations or breaches of contract by the supplier; general statements about investment nature or property interests do not constitute misrepresentations if the

A creditor is not liable under Section 75 of the Consumer Credit Act 1974 for a supplier's failure to deliver satisfactory results without evidence of breach of the implied term of care and skill under the Consumer Rights Act 2015.

A lender must act fairly and reasonably in promptly correcting erroneous communications about account arrears and providing clear reassurance to the consumer.

A borrower who signs a formal loan agreement is bound by its clear terms, and a lender has no duty to advise on those terms provided information is not misleading.

A lender acts responsibly if it completes reasonable and proportionate affordability checks before approving credit.

A lender is not party to an unfair credit relationship under Section 140A of the Consumer Credit Act 1974 merely because the associated timeshare sale may have involved aggressive marketing or commercial practices, provided the credit agree

Under section 75 Consumer Credit Act 1974, a creditor is liable for misrepresentation or breach of contract by the supplier only where there is a clear untrue statement of existing fact that materially induced the consumer to enter the cont

Unregulated business lending guarantors must be presented with personal guarantees fairly and transparently, though no specific regulatory requirements applied at the time.

A borrower remains liable to repay a Bounce Back Loan in full even if the lender has claimed successfully under the government guarantee, and the lender is entitled to object to the borrower's dissolution as a creditor.

A lender must carry out proportionate affordability checks including credit history verification and expenditure validation, particularly where red flags suggest borrower vulnerability.